How to troubleshoot ob error on WHIRLPOOL Calypso washer?

Learn how to troubleshoot ob error on your WHIRLPOOL Calypso washer with these simple steps. Get your washer back to working condition in no time!

Subject: WHIRLPOOL Calypso washer troubleshooting ob error
Date: 12/22/2023 Status: SOLVED
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Avery Taylor - Friday, December 22, 2023 216

How to Troubleshoot OB Error on WHIRLPOOL Calypso Washer?

WHIRLPOOL Calypso washers are popular for their efficient and reliable performance. However, like any other appliance, they may encounter errors during operation. One common error that users may come across is the OB error, which indicates an out-of-balance condition. This error can be easily resolved by following a few troubleshooting steps.

Step 1: Stop the Washer

If the washer displays the OB error, the first step is to stop the machine. Press the "Stop" button and wait for the washer to come to a complete halt. This is important to prevent any further damage to the appliance or potential injury to the user.

Step 2: Check Load Balance

Once the washer has stopped, open the lid or door and examine the load inside. An OB error typically occurs when the laundry is not evenly distributed within the drum. Make sure that the clothes or other items are evenly spread out and not clumped together on one side. It is recommended to rearrange the load and redistribute it evenly throughout the drum.

Step 3: Remove Excess Items

In some cases, an OB error may occur if the load is too large for the washer to handle or if there are too many heavy items. If the load seems excessive, remove some items and try to balance the load more evenly. Overloading the washer can cause strain on the motor and suspension system, leading to out-of-balance issues.

Step 4: Level the Washer

Another reason for the OB error could be an unlevel washer. Ensure that the Calypso washer is sitting on a flat, stable surface. Use a bubble level to check if it is properly leveled. If the washer is uneven, adjust the leveling feet or use shims to make it level. A balanced washer is less likely to encounter errors such as OB.

Step 5: Inspect Suspension System

If the above steps do not resolve the OB error, it is important to inspect the suspension system of the washer. The suspension system consists of springs or dampening straps that help stabilize the drum during operation. Any damaged or worn-out suspension components can lead to an out-of-balance condition. Examine the suspension system for any visible signs of damage or wear, such as broken springs or loose straps. If necessary, replace the faulty parts to restore proper balance.

Step 6: Contact WHIRLPOOL Support

If all the troubleshooting steps mentioned above fail to correct the OB error, it may be time to seek professional help. Contact WHIRLPOOL customer support or schedule a service appointment with a qualified technician. They will have the necessary expertise and tools to diagnose and resolve the issue effectively.

By following these troubleshooting steps, users can effectively address the OB error on their WHIRLPOOL Calypso washer. Remember to always prioritize safety and consult a professional if needed. Proper maintenance and care of the washer can prevent future errors and ensure a long-lasting appliance.

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❝How to troubleshoot ob error on WHIRLPOOL Calypso washer?❞ answers. Syed WI2003 asked first. Total 3 replies.

Princess - Sunday, December 24, 2023 215

How to Troubleshoot OB Error on WHIRLPOOL Calypso Washer

If you own a WHIRLPOOL Calypso washer and are encountering an OB error, it is an indication of an out-of-balance load. This error occurs when the washer detects that the laundry load is not distributed evenly within the drum. Fortunately, resolving this issue can often be done with a few simple troubleshooting steps. In this article, we will guide you through the process of troubleshooting the OB error on your WHIRLPOOL Calypso washer.

1. Stop and Restart the Cycle

The first step when encountering the OB error is to stop the current cycle. Press the "Stop" button on the washer's control panel to halt the operation. After a couple of minutes, press the "Start" button to initiate a new cycle. Sometimes, the error may have been triggered due to an isolated incident. By restarting the cycle, you will give the washer a chance to redistribute the load and hopefully resolve the issue.

2. Check for Overloading

Overloading the washer can often lead to the OB error. Make sure you are not exceeding the recommended capacity of the machine. Check the user manual or the manufacturer's website for the correct weight limits for your Calypso washer. If you have overloaded the machine, remove some items and distribute the load evenly before restarting the cycle.

3. Verify Proper Positioning

Ensure that your washer is placed on a flat and stable surface. If the machine is not level, it can cause the load to shift and trigger the OB error. Use a bubble level to check the washer's position and adjust the feet if necessary. Also, make sure the washer is not leaning on any nearby objects or walls that could hinder its balance during operation.

4. Inspect and Repair Suspension System

The Calypso washer's suspension system plays a crucial role in maintaining proper load balance. Inspect the suspension system for any visible damage, such as broken springs or loose connections. If you notice any issues, it is advisable to consult the washer's user manual to understand how to replace or repair the suspension components. In some cases, professional assistance may be required.

5. Clean the Drain Pump Filter

A clogged or restricted drain pump filter can affect the washer's ability to distribute the load evenly. To clean the drain pump filter on your Calypso washer, locate the filter assembly, which is often found at the bottom front of the machine. Carefully follow the instructions provided in the user manual to remove, clean, and reinstall the filter. Regularly cleaning the filter can help prevent future OB errors.

6. Contact WHIRLPOOL Support

If you have followed all the troubleshooting steps above and the OB error persists, it may indicate a more significant problem with your Calypso washer. At this point, it is recommended to contact WHIRLPOOL customer support or schedule a service appointment. Provide them with all the necessary information, including the model number, error code, and the steps you have already taken to troubleshoot the issue. They will be able to offer further assistance and guide you towards a resolution.

By following these troubleshooting steps, you should be able to identify and resolve the OB error on your WHIRLPOOL Calypso washer. Remember to always prioritize your safety and consult the user manual or seek professional help when needed.

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