LG washers are known for their excellent performance and advanced features. However, like any other appliances, they can encounter some issues from time to time. One common problem is the OE error code, which indicates a drainage problem in the washer.
When your LG washer displays the OE error code, it means that the washer is unable to drain the water properly. This can be caused by various factors such as clogged filters, kinked hoses, or an issue with the drain pump. Thankfully, there are several steps you can take to fix this problem and get your washer back to working condition.
Step 1: Check the Drain Hose
Start by inspecting the drain hose connected to your LG washer. Ensure that it is not twisted, kinked, or damaged in any way. Straighten out the hose if necessary, making sure there are no obstructions that could hinder water flow.
Step 2: Clean the Filter
The next step is to locate and clean the washer's filter. A clogged filter can prevent proper drainage and trigger the OE error code. Refer to your LG washer's manual to find the specific instructions on how to access and clean the filter properly.
Step 3: Check the Drain Pump
If the drain hose and filter are not causing the issue, it is possible that the drain pump itself is malfunctioning. To test the drain pump, manually drain the water from the washer using a bucket or container. If the water drains slowly or not at all, it could indicate a problem with the drain pump. In such cases, it is recommended to contact a professional technician to diagnose and repair the pump.
Step 4: Call for Professional Assistance
If you have gone through the steps mentioned above and the OE error code still persists, it is best to seek help from a qualified LG technician or customer support. They will have the expertise to diagnose and resolve the issue effectively.
It is important to remember that attempting to fix complex issues without the necessary knowledge and experience can potentially cause further damage. Therefore, if you are unsure about any step or lack the required skills, it is always better to rely on professional assistance.