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Home - Phones - Resolving Wi-Fi instability on Galaxy A21s

How to fix Wi-Fi issues on Galaxy A21s?

Learn how to troubleshoot Wi-Fi issues on your Galaxy A21s: from resetting network settings to updating software, fix Wi-Fi problems easily.

Subject: Resolving Wi-Fi instability on Galaxy A21s
Date: 12/22/2023 Status: SOLVED
3 answered / 1 voted, viewed icon 137 viewed.
Solved - The best Reply Quinn Parker - Saturday, December 23, 2023 134

How to Fix Wi-Fi Issues on Galaxy A21s

Having Wi-Fi issues on your Galaxy A21s can be frustrating, as it affects your ability to connect to the internet and access online services. However, there are several troubleshooting steps you can take to resolve these problems and get your Wi-Fi connection back up and running smoothly. In this article, we will guide you through some effective solutions.

1. Restarting Your Galaxy A21s

One of the simplest fixes for Wi-Fi issues is to restart your device. This can help in resolving any temporary glitches or software conflicts that might be affecting the Wi-Fi functionality.

To restart your Galaxy A21s, follow these steps:

  1. Press and hold the power button until the power menu appears.
  2. Select "Restart" and wait for your device to reboot.

2. Check Wi-Fi Signal and Router Placement

Weak Wi-Fi signal or improper router placement can also lead to connectivity problems on your Galaxy A21s. Ensure that your device is within a reasonable distance from the router and there are no physical obstructions blocking the signal path.

Additionally, you can try the following:

  • Move your Galaxy A21s closer to the Wi-Fi router.
  • Reset your router by turning it off for a few seconds, then turning it back on.
  • Ensure that your router's antennas are positioned correctly for optimal signal transmission.

3. Forget and Reconnect to Wi-Fi Network

If your Galaxy A21s is having trouble connecting to a specific Wi-Fi network, you can try forgetting the network and then reconnecting to it. This can help in resolving any issues with the saved network settings.

To forget and reconnect to a Wi-Fi network on your Galaxy A21s, follow these steps:

  1. Open the "Settings" app on your device.
  2. Select "Wi-Fi" settings.
  3. Tap and hold the network you want to forget until the context menu appears.
  4. Select "Forget network."
  5. Tap on the Wi-Fi network again and enter the necessary credentials to reconnect.

4. Clear Network Cache Partition

Your Galaxy A21s stores temporary files and data related to various networks in the network cache partition. Over time, this cache can become bloated and lead to connectivity issues. Clearing the network cache partition can help in resolving such problems.

To clear the network cache partition on your Galaxy A21s, follow these steps:

  1. Turn off your device.
  2. Press and hold the volume up button and the power button simultaneously until the Samsung logo appears.
  3. Use the volume buttons to navigate to the "Wipe cache partition" option.
  4. Press the power button to select the option.
  5. Wait for the process to complete, then select "Reboot system now" using the power button.

5. Reset Network Settings

If none of the above steps have resolved your Wi-Fi issues, you can try resetting the network settings on your device. This will remove all saved Wi-Fi networks, Bluetooth pairings, and other related settings, so make sure to note down any important information before proceeding.

To reset network settings on your Galaxy A21s, follow these steps:

  1. Open the "Settings" app on your device.
  2. Select "General Management," then "Reset."
  3. Tap on "Reset network settings."
  4. Confirm the action by selecting "Reset settings."

After the reset, you will need to reconnect to Wi-Fi networks and reconfigure any Bluetooth pairings on your Galaxy A21s.

By following these troubleshooting steps, you should be able to fix Wi-Fi issues on your Galaxy A21s. However, if the problem persists, it may be advisable to contact Samsung customer support or visit a service center for further assistance.

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ANSWERS Write an Answer

❝How to fix Wi-Fi issues on Galaxy A21s?❞ answers. Dakota Morgan asked first. Total 3 replies.

Avery Davis - Tuesday, December 26, 2023 134

How to Fix Wi-Fi Issues on Galaxy A21s | Troubleshooting Guide

How to Fix Wi-Fi Issues on Galaxy A21s: Troubleshooting Guide

If you are experiencing Wi-Fi connectivity issues on your Samsung Galaxy A21s, it can be quite frustrating. However, there are several troubleshooting steps you can follow to effectively resolve these problems. This article will guide you through the process of fixing Wi-Fi issues on your Galaxy A21s.

1. Restart Your Device

One of the simplest and most effective solutions for various smartphone issues is a device restart. Restarting your Galaxy A21s can help refresh the system, clear any temporary glitches, and establish a stable Wi-Fi connection. Simply power off your device, wait for a few seconds, and then power it on again.

2. Forget Wi-Fi Network and Reconnect

If your Galaxy A21s is unable to connect to a specific Wi-Fi network or facing intermittent connectivity, you can try forgetting the network and reconnecting to it. Here's how:

  1. Go to your device's Settings.
  2. Select Wi-Fi or Connections.
  3. Find the Wi-Fi network you are experiencing issues with and long-press on it.
  4. Tap on Forget Network.
  5. After forgetting the network, select it again from the available Wi-Fi networks and enter the password to reconnect.

3. Reset Network Settings

If the previous step did not resolve the issue, you can try resetting the network settings on your Galaxy A21s. This step will remove all saved Wi-Fi networks, along with paired Bluetooth devices. Follow the instructions below:

  1. Navigate to the Settings menu.
  2. Tap on General Management.
  3. Select Reset.
  4. Choose Reset Network Settings.
  5. Confirm the action and wait for your device to restart.
  6. Reconnect to your Wi-Fi network and check if the problem is resolved.

4. Update Software

Software updates often include bug fixes and performance improvements that can resolve Wi-Fi-related issues. Make sure your Galaxy A21s is running the latest software version. To check for updates:

  1. Access the Settings on your device.
  2. Scroll down and select Software update.
  3. Tap Download and install to update your software if an update is available.
  4. Once the update is complete, reboot your device and try connecting to Wi-Fi again.

5. Safe Mode Troubleshooting

In some cases, third-party apps may interfere with Wi-Fi connectivity on your Galaxy A21s. By entering safe mode, you can determine if any installed apps are causing the problem. Here's how:

  1. Power off your device.
  2. Press and hold the Power button until you see the Samsung logo.
  3. Release the Power button and immediately press and hold the Volume Down button until your device finishes restarting.
  4. You will notice the Safe Mode text at the bottom left corner of the screen.
  5. In safe mode, try connecting to your Wi-Fi network to check if the problem persists.
  6. If the Wi-Fi issue does not occur in safe mode, it indicates that a third-party app is causing the problem. Uninstall recently installed apps one by one until you find the culprit.

By following these troubleshooting steps, you should be able to fix Wi-Fi issues on your Galaxy A21s effectively. Remember to restart your device, forget and reconnect to Wi-Fi networks, reset network settings, update software, and perform safe mode troubleshooting. If the problem persists, consider contacting Samsung support or your network provider for further assistance.

We hope this guide has helped you resolve your Wi-Fi connectivity issues on the Galaxy A21s. Enjoy uninterrupted browsing and seamless online experiences!

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NovaSorcerer - Tuesday, February 6, 2024 119
Interesting 🥇😏

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