How to fix Wi-Fi auth issue on Galaxy M01s?

How to Fix Wi-Fi Authentication Issue on Galaxy M01s?

Galaxy M01s is a budget-friendly smartphone developed by Samsung, offering a range of features including Wi-Fi connectivity. However, like any other electronic device, it is not immune to encountering certain issues. One common problem that users may face is the Wi-Fi authentication issue, where they encounter difficulties connecting to a Wi-Fi network or receive authentication errors. In this article, we will guide you through some troubleshooting steps to resolve this problem.

1. Restart the Device

Firstly, it is always recommended to start with the simplest troubleshooting step, which is restarting the Galaxy M01s. Press and hold the power button, then select "Restart" from the power menu that appears. This will help refresh the device and clear any temporary glitches that may be causing the Wi-Fi authentication issue.

2. Forget Wi-Fi Network

If restarting the device didn't solve the problem, the next step is to forget the Wi-Fi network causing the authentication issue. Follow these steps:

1. Open the Settings app on your Galaxy M01s.
2. Select "Wi-Fi" from the list of options.
3. Find the Wi-Fi network that is giving you authentication trouble and tap on it.
4. Tap on the "Forget" or "Forget Network" option.

After forgetting the network, you need to reconnect to it as if it were a new network.

3. Restart Wi-Fi Router

Problems with the Wi-Fi router can sometimes cause authentication issues on your Galaxy M01s. Try restarting your Wi-Fi router by following these steps:

1. Locate your Wi-Fi router and find the power cable connected to it.
2. Disconnect the power cable from the router.
3. Wait for about 30 seconds.
4. Reconnect the power cable to the router.
5. Wait for the router to restart completely.

Once the router is back online, attempt to connect to the Wi-Fi network again and check if the authentication issue persists.

4. Reset Network Settings

If the above steps did not resolve the Wi-Fi authentication issue, you can try resetting the network settings on your Galaxy M01s. This will remove any saved Wi-Fi networks and Bluetooth connections, so be sure to note down any important Wi-Fi passwords before proceeding. To reset network settings:

1. Open the Settings app on your device.
2. Scroll down and select "General management".
3. Select "Reset" followed by "Reset network settings".
4. Confirm the action by tapping on "Reset settings".

After the reset, reconnect to the Wi-Fi network and check if the authentication issue has been resolved.

5. Update Software

Outdated software can sometimes be the cause of Wi-Fi and other connectivity issues. Ensure that your Galaxy M01s is running on the latest software version. To check for updates:

1. Go to the Settings app on your device.
2. Scroll down and select "Software update".
3. Tap on "Download and install" if an update is available.

Allow the device to complete the update process and check if it resolves the Wi-Fi authentication issue.

6. Contact Customer Support

If none of the above steps work, it is advisable to reach out to Samsung customer support or visit a service center for further assistance. They will have technicians who can diagnose and fix any hardware or software-related issues with your Galaxy M01s.

By following these troubleshooting steps, you should be able to resolve the Wi-Fi authentication issue on your Galaxy M01s and enjoy uninterrupted connectivity.