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Facing frequent Wi-Fi drops on Huawei Mate X?

Experiencing frequent Wi-Fi drops on your Huawei Mate X? Find solutions to resolve this issue and improve your internet connectivity.

Subject: Unstable Wi-Fi connection on Huawei Mate X
Date: 12/17/2023 Status: SOLVED
3 answered / 2 voted, viewed icon 144 viewed.
Solved - The best Reply Skylar Foster - Sunday, December 17, 2023 142

Facing frequent Wi-Fi drops on Huawei Mate X? Here's how to deal with it

Facing frequent Wi-Fi drops on Huawei Mate X? Here's how to deal with it

Wi-Fi issues can be frustrating, especially when you're constantly experiencing drops in connection on your Huawei Mate X smartphone. However, there are steps you can take to troubleshoot and resolve these problems. Let's dive into some possible solutions:

1. Restart your device

Often, a simple restart can resolve temporary glitches or conflicts. Press and hold the power button on your Huawei Mate X until the power options appear, then select "Restart." Once your device restarts, check if the Wi-Fi connection stabilizes.

2. Check Wi-Fi signal strength

Weak Wi-Fi signals can lead to frequent drops in connection. Ensure that you are within range of your Wi-Fi router and that there are no physical barriers obstructing the signal. Move closer to the router and observe if the issue persists.

3. Forget and reconnect to Wi-Fi network

At times, the connection between your Huawei Mate X and the Wi-Fi network may become unstable. To fix this, go to the Settings menu, tap on "Wi-Fi," find your network in the list, and tap on the (i) icon next to it. Choose "Forget" to remove the network settings from your device. Then, reconnect to the network by tapping on it again and entering the password.

4. Reset network settings

If the above steps haven't resolved the Wi-Fi drops, you can try resetting your network settings. This will erase saved Wi-Fi networks, Bluetooth pairings, and other network-related preferences. Go to Settings, tap on "System & updates," followed by "Reset," and select "Reset network settings." Confirm your action and reconnect to your Wi-Fi network once the device restarts.

5. Update software

Keeping your Huawei Mate X updated with the latest software can fix existing bugs and introduce improvements that might address Wi-Fi connectivity issues. Check for software updates by going to Settings, tapping on "System & updates," then "Software update." If an update is available, download and install it.

6. Perform a factory reset

If all else fails, performing a factory reset may help resolve persistent Wi-Fi drops. However, note that a factory reset will erase all data on your device, so make sure to back up any important files before proceeding. To perform a factory reset, go to Settings, tap on "System & updates," then "Reset," and select "Factory data reset." Confirm your action and follow the on-screen instructions.

These troubleshooting steps should help you tackle frequent Wi-Fi drops on your Huawei Mate X. If the problem persists, consider contacting Huawei customer support for further assistance.

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ANSWERS Write an Answer

❝Facing frequent Wi-Fi drops on Huawei Mate X?❞ answers. Jordan Cox asked first. Total 3 replies.

Charles - Sunday, December 17, 2023 141

Dealing with Frequent Wi-Fi Drops on Huawei Mate X

Dealing with Frequent Wi-Fi Drops on Huawei Mate X

If you are experiencing frequent Wi-Fi drops on your Huawei Mate X, it can be frustrating and disruptive to your internet browsing or streaming activities. However, there are several steps you can take to troubleshoot and resolve this issue.

1. Check Wi-Fi Signal Strength

Begin by checking the Wi-Fi signal strength. Poor signal strength can be a major cause of frequent drops. Ensure that you are within the range of your Wi-Fi router and that there are no physical obstructions (such as walls or appliances) interfering with the signal. Moving closer to the router or repositioning it may help improve signal reception.

2. Restart Your Router and Mate X

In many cases, a simple reboot can fix Wi-Fi issues. Power off your router and wait for a few seconds before turning it back on. Similarly, restart your Huawei Mate X device. This can refresh the network settings and potentially resolve any temporary glitches causing the drops.

3. Verify Wi-Fi Network Settings

Make sure that your Wi-Fi network settings are correctly configured on your Huawei Mate X. Check that the correct SSID (network name) and password are entered. Additionally, verify that your device is not set to airplane mode or any other settings that may disable Wi-Fi connectivity.

4. Forget and Reconnect to Wi-Fi Network

If the issue persists, try forgetting the Wi-Fi network you are currently connected to and reconnecting again. To do this, go to the Wi-Fi settings on your Mate X, locate the network, and select "Forget." Then, reconnect to the network by entering the password when prompted. This can help clear any temporary configuration issues.

5. Update Device Software

Ensure that your Huawei Mate X is running on the latest software version. Manufacturers often release software updates that include bug fixes, stability improvements, and enhanced compatibility with Wi-Fi networks. To check for updates, go to the device settings, find "System updates" or similar, and follow the prompts to update your device if any new updates are available.

6. Disable Power Saving Mode

In some cases, power-saving mode or battery optimization settings can interfere with Wi-Fi performance. Disable these settings temporarily to see if there is any improvement in Wi-Fi stability. Keep in mind that this may slightly affect your device's battery life.

7. Reset Network Settings

If all else fails, you can try resetting the network settings on your Huawei Mate X. This will erase all saved Wi-Fi networks and their passwords, so make sure to have them handy. To reset network settings, go to the device settings, locate "System & updates" or similar, and find the "Reset" or "Factory Data Reset" option. Select the option to reset network settings, and confirm the action. After the reset, set up your Wi-Fi network again and check if the drops continue.

Hopefully, implementing these troubleshooting steps will resolve the frequent Wi-Fi drops on your Huawei Mate X. If the issue persists, it may be advisable to contact Huawei customer support or consult with a professional technician for further assistance.

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