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What could be the reason for the weak Wi-Fi signal and disconnections on my Asus ZenFone Go?

Can I perform any troubleshooting or maintenance to address the weak Wi-Fi signal and disconnections on my Asus ZenFone Go?

Subject: ZenFone Go
Date: 5/11/2023 Status: SOLVED
2 answered / 3 voted, viewed icon 127 viewed.
Solved - The best Reply troy_19 - Thursday, December 14, 2023 115

Reasons for weak Wi-Fi signal and disconnections on Asus ZenFone Go:

  • Distance from the Wi-Fi router:

    If your ZenFone Go is too far away from the Wi-Fi router, it may receive a weak signal resulting in slower internet speeds and frequent disconnections. Try moving closer to the router to improve the signal strength.

  • Interference from other devices:

    Other electronic devices like cordless phones, microwaves, or baby monitors may operate on similar frequencies as Wi-Fi signals. These devices can cause interference and lead to a weak or unstable Wi-Fi connection. Keep your ZenFone Go away from such devices or move them away from the router.

  • Router issues:

    The Wi-Fi router itself could be causing the problem. It might be outdated, needs a firmware update, or experiencing hardware issues. Contact your internet service provider or check the router manufacturer's website for any available updates or troubleshooting tips.

  • Software or app conflicts:

    Conflicts within the ZenFone Go's software or specific apps can also lead to Wi-Fi connectivity issues. Ensure that your device operates on the latest software version and consider clearing cache or data of problematic applications.

  • Network congestion:

    If multiple devices are connected to the same Wi-Fi network, high network traffic can congest the connection and affect the signal strength. Disconnect unnecessary devices or consider upgrading to a router with better bandwidth capabilities.

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❝What could be the reason for the weak Wi-Fi signal and disconnections on my Asus ZenFone Go?❞ answers. francis_31 asked first. Total 2 replies.

Abigail - Tuesday, December 26, 2023 110

Possible Reasons for Weak Wi-Fi Signal and Disconnections on Asus ZenFone Go

Possible Reasons for Weak Wi-Fi Signal and Disconnections on Asus ZenFone Go

If you are experiencing weak Wi-Fi signal and frequent disconnections on your Asus ZenFone Go, it can be frustrating and impact your online experience. There are several factors that could contribute to these issues, and understanding them can help you find effective solutions. Let's explore some possible reasons and troubleshooting tips:

1. Distance from Wi-Fi Router

The distance between your ZenFone Go and the Wi-Fi router can directly affect the signal strength. Walls, furniture, and other objects can obstruct the Wi-Fi signal, making it weaker as you move further away from the router. Try to stay closer to the router to ensure a stronger connection, especially if you are in a different room or on a different floor.

2. Interference from Other Devices

Other electronic devices operating on the same frequency as your Wi-Fi network can cause interference and weaken the signal. Devices like cordless phones, microwave ovens, baby monitors, and even neighboring Wi-Fi networks can affect your ZenFone Go's Wi-Fi performance. Relocate your router away from these devices or switch to a less crowded Wi-Fi channel to minimize interference.

3. Outdated Router Firmware

Outdated firmware in your Wi-Fi router can lead to compatibility issues with your ZenFone Go. Check for firmware updates on the manufacturer's website or contact their support team for guidance on updating your router's firmware. Installing the latest firmware can solve many Wi-Fi-related problems.

4. Router Placement

The placement of your Wi-Fi router plays a crucial role in signal strength and coverage. For optimal performance, place the router in a central location within your home or office. Avoid placing it near thick walls, large appliances, or metal objects that may block or reflect the signal. Experiment with different placements to find the best spot for your router.

5. Network Congestion

If you encounter weak Wi-Fi signal only during peak usage hours, it could be due to network congestion. Many users sharing the same Wi-Fi network at once can overload the router and reduce its performance. Consider upgrading your internet plan or contacting your internet service provider to resolve network congestion issues.

6. Wi-Fi Sleep Policy

The ZenFone Go, like many smartphones, has a Wi-Fi sleep policy that automatically turns off Wi-Fi when the device is idle for a certain period. This can cause intermittent disconnections. To disable this feature, go to Settings > Wi-Fi > Advanced Settings and verify that the Wi-Fi Sleep Policy option is set to "Never."

7. Cache and App Issues

Cache files or problematic apps on your ZenFone Go can sometimes interfere with Wi-Fi connectivity. Clearing the cache and uninstalling any suspicious apps or those known to have compatibility issues can help resolve these conflicts. Go to Settings > Storage > Cached Data to clear the cache, and uninstall apps by going to Settings > Apps & Notifications > [App Name].

By considering these potential causes and applying the corresponding solutions, you can improve your Wi-Fi signal strength and reduce disconnections on your Asus ZenFone Go. If the issues persist, it is recommended to contact Asus support for further assistance.

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