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Why is the Wi-Fi connection weak and dropping on my Samsung Galaxy M11?

Can you suggest any troubleshooting steps to fix the weak and intermittent Wi-Fi connection on my Samsung Galaxy M11?

Subject: Galaxy M11
Date: 5/11/2023 Status: SOLVED
2 answered / 2 voted, viewed icon 261 viewed.
Solved - The best Reply Mark - Tuesday, December 12, 2023 251

Why is the Wi-Fi connection weak and dropping on my Samsung Galaxy M11?

There can be various reasons why your Wi-Fi connection is weak and dropping on your Samsung Galaxy M11. Let's explore some possible causes: 1. Distance from the Wi-Fi router: If you are too far away from the router, the signal strength may weaken, leading to a dropped connection. Try moving closer to the router to improve the signal reception. 2. Physical barriers: Thick walls, furniture, metal objects, or other physical barriers between your device and the Wi-Fi router can obstruct the Wi-Fi signal. Consider repositioning your router or removing any obstacles to improve the connection. 3. Network congestion: If too many devices are connected to the same Wi-Fi network simultaneously, it can cause congestion and result in a weak or dropped connection. Try disconnecting unnecessary devices or upgrading your internet plan to accommodate more devices. 4. Outdated software: Ensure that both your Samsung Galaxy M11 and the Wi-Fi router are running the latest software updates. Older software versions may have bugs or compatibility issues that can impact the Wi-Fi connection. 5. Interference from other devices: Other electronic devices such as cordless phones, microwave ovens, or Bluetooth devices operating on similar frequencies can interfere with the Wi-Fi signal. Keep your Galaxy M11 away from such devices to maintain a stronger connection. 6. Router settings: Check your router's settings to ensure that it is not set to a lower power mode or limited bandwidth. Optimizing these settings can enhance the Wi-Fi signal strength and stability. 7. Wi-Fi network issues: Sometimes, the problem might not be with your Galaxy M11 but with the Wi-Fi network itself. Contact your internet service provider or network administrator to check if there are any known issues or maintenance activities affecting the network. If the problem persists after trying these troubleshooting steps, consider seeking professional assistance or contacting the Samsung customer support for further guidance.
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❝Why is the Wi-Fi connection weak and dropping on my Samsung Galaxy M11?❞ answers. Kenneth asked first. Total 2 replies.

EmberChampion - Tuesday, April 23, 2024 154
Informative ⌛😂

.. Explanation cleared things up🙏
Suggested Answer #2
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