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How do I troubleshoot the issue of Wi-Fi dropping frequently on my Oppo Find X2 Neo?

How does the Wi-Fi issue on my Oppo Find X2 Neo differ from other Oppo models, and how can I troubleshoot it?

Subject: Find X2 Neo
Date: 5/11/2023 Status: SOLVED
1 answered / 1 voted, viewed icon 132 viewed.
Solved - The best Reply Joseph_VA - Monday, December 11, 2023 121

How to troubleshoot the issue of Wi-Fi dropping frequently on your Oppo Find X2 Neo?

Are you facing the frustrating issue of Wi-Fi dropping frequently on your Oppo Find X2 Neo? Don't worry, we have some troubleshooting steps that can help resolve this problem. Follow the steps below to troubleshoot the Wi-Fi connectivity issue:

  1. Restart your device: Sometimes, a simple restart can help fix the Wi-Fi dropping issue. Turn off your Oppo Find X2 Neo, wait for a few seconds, and then turn it back on.
  2. Forget the Wi-Fi network: Go to the Wi-Fi settings on your device and find the network causing the issue. Tap on it and select the option to forget the network. Then, reconnect to the Wi-Fi network by entering your password.
  3. Reset network settings: If forgetting the Wi-Fi network didn't work, you can try resetting your network settings. Go to the settings menu, locate the "System" section, and select "Reset." From there, choose "Reset network settings" and confirm your selection. Keep in mind that this will erase all saved Wi-Fi passwords, so make sure you have them handy.
  4. Check for software updates: Keeping your device's software up to date is essential for optimal performance. Check if there are any available updates for your Oppo Find X2 Neo and install them if necessary. Software updates often include bug fixes and improvements that may resolve Wi-Fi issues.
  5. Disable battery optimization: Battery optimization settings can sometimes interfere with your device's Wi-Fi connection. To troubleshoot this, go to "Settings," select "Battery," and find the optimization settings. Disable any optimization options specifically related to Wi-Fi.
  6. Reset your router: If the issue persists, try resetting your Wi-Fi router. Unplug the power cable, wait for a minute, and then plug it back in. Wait for the router to reboot fully and then reconnect your device to the Wi-Fi network.
  7. Connect to a different Wi-Fi network: Test your Oppo Find X2 Neo's Wi-Fi connectivity with a different network. If the issue only occurs on one network, it could be a problem specific to that network. Contact your Internet service provider for further assistance.
  8. Contact Oppo support: If none of the above steps resolve the issue, it's recommended to reach out to Oppo support for further guidance. They can assist you with advanced troubleshooting or advise on potential hardware-related problems.

By following these troubleshooting steps, you should be able to resolve the Wi-Fi dropping issue on your Oppo Find X2 Neo. Enjoy uninterrupted Wi-Fi connectivity!

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❝How do I troubleshoot the issue of Wi-Fi dropping frequently on my Oppo Find X2 Neo?❞ answers. Joseph asked first. Total 1 replies.

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