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What could be causing the Wi-Fi connection on my Samsung Galaxy A8 Star to be weak and intermittent?

What unique characteristics of the Samsung Galaxy A8 Star could be contributing to its weak and frequently dropping Wi-Fi connection compared to other devices?

Subject: Galaxy A8 Star
Date: 5/11/2023 Status: ACTIVE
3 answered / 3 voted, viewed icon 174 viewed.
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❝What could be causing the Wi-Fi connection on my Samsung Galaxy A8 Star to be weak and intermittent?❞ answers. evantn asked first. Total 3 replies.

aaron2019 - Tuesday, June 6, 2023 323

A weak and intermittent Wi-Fi connection on your Samsung Galaxy A8 Star can be attributed to several factors. Here are some potential reasons and solutions to help you troubleshoot the issue:


Samsung Galaxy A8 Star

Samsung Galaxy A8 Star


  1. Signal interference: Nearby electronic devices, thick walls, and other physical obstructions can weaken the Wi-Fi signal. Try moving closer to your Wi-Fi router or access point to see if the connection improves. Additionally, ensure that there are no large objects obstructing the signal path between your device and the router.
  2. Distance from the router: If your Galaxy A8 Star is far away from the router, the signal strength can diminish significantly. Try moving closer to the router or consider installing a Wi-Fi range extender or mesh network to expand the coverage area.
  3. Network congestion: If you're in an area with multiple Wi-Fi networks or numerous devices connected to the same network, it can result in congestion and an unstable connection. Changing the Wi-Fi channel on your router's settings can help alleviate the issue. Access your router's settings through a web browser and choose a less crowded channel.
  4. Router issues: The problem may lie with your router rather than your Galaxy A8 Star. Ensure that your router firmware is up to date by visiting the manufacturer's website and following their instructions for updating. Additionally, try power cycling your router by unplugging it from the power source for a few seconds and then plugging it back in.
  5. Network settings: Resetting the network settings on your Galaxy A8 Star can often resolve connectivity problems. Go to "Settings," then "General Management," and tap on "Reset." From there, select "Reset network settings." Keep in mind that this will erase your saved Wi-Fi networks, so you'll need to reconnect to them afterward.
  6. App or system issues: Sometimes, specific apps or system-level settings can cause Wi-Fi problems. Start your device in Safe Mode, which disables third-party apps temporarily, to check if the Wi-Fi connection stabilizes. If it does, there may be an app causing the issue. Uninstall recently installed apps one by one to identify the culprit.
  7. Hardware limitations: The Galaxy A8 Star's Wi-Fi performance can be influenced by its hardware capabilities. It's essential to note that some devices may have weaker Wi-Fi antennas or limited support for certain Wi-Fi standards. If you've tried all the troubleshooting steps and the connection remains poor, it may be a limitation of the device itself.


If none of these steps improve your Wi-Fi connection, consider contacting Samsung support or your internet service provider for further assistance. They may be able to provide more specific guidance or help determine if there's an underlying hardware issue with your device or network infrastructure.

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Avery Jackson - Tuesday, November 14, 2023 164
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